FAQ 

The Workout

We offer different types of classes. The Cyclo Studio class is a 45min cycling workout experience with thrilling beats that keep you going. In winter, we have specialized performance programs for amateur cycling teams. 

Every Cyclo Studio class is different. Every instructor creates his/her own workout. Also everybody starts with his/her own value/FTP. So everybody does the same workout, yet everybody does the workout at his/her own pace.

Free access to the Ghent studio during opening hours: Mon – Thu: 16h-21h30.

Cyclo Studio is for any level, both a novice athlete and a super trained athlete can train. For the training we enroll everyone at their own level (own FTP), so everyone is more than welcome.

Other than sports clothes, some water and a healthy motivation, you don’t need much. 

Our instructors will be on hand to guide you and help with the bike position and explanation of the class. Please try to arrive 15 minutes in advance so that our instructors have time to do the full explanation.

SPD pedals, but this is certainly not mandatory. Regular sports shoes can also be used perfectly. 

Membership

A Cyclo Pass is a membership you can purchase on our website. First, you need to create an account. Now you can buy your preferred Cyclo Pass. We offer memberships like “Drop in class”, “10+2 classes” or unlimited Cyclo Passes. Click here to check our offer. 

Click here to register. Fill in all the fields and agree to our terms and conditions. Log in afterwards to proceed to our Cyclo Passes.

On our Portal you can find “Cyclo Pass / membership”. After your login you can purchase your preferred Cyclo Pass.

The First 2 Rides are valid for 3 months, the 10+1 Cyclo Pass is valid for 12 months.

No, unfortunately you always have to purchase a Cyclo Pass. Whether it is a free Cyclo Pass or a paid one.

Classes

Yes, you always need to create an account. The information helps us to set up the perfect FTP/level for you during our workout.

After buying a Cyclo Pass, you can order your preferred class. Once logged in you can click on Classes and book your preferred class and bike. Click here to go to our Classes.

We have a 4-hour cancellation policy. Cancel 4-hours before the class begins and your credit will be fully refunded to your account.

Log in to your account. Click on your account on the right bottom of the dashboard. Scroll down to see your classes and adjust your designated classes.

Yes, you always need to pick your desired class and bike. So our software knows which FTP/value belongs to which bike.

Our instructors will be on hand to guide you and help with the bike position and explanation of the class. Please try to arrive 15 minutes in advance so that our instructors have time to do the full explanation.

You can find our different schedules here: Gent, Roeselare, Kortrijk or Brussels

Yes, you can!
1. Download the Stages Cycling app, Navigate to Account > Connections.
2. Select Outgoing > Connect with Strava > Connect.
3. Follow the prompt to log in to Strava if you’re not already logged in > Select Authorize.

Yes, you can book a class in Brussels even if you purchased a Cyclo Pass for Gent. 

The Studios

You can find us in Ghent, Roeselare, Kortrijk and Brussels. Click on your preferred studio to check them out. See you soon!

In our studio in Ghent we have showers. Bring a towel and some shampoo for a well deserved shower after your workout.

In our studio in Ghent we have lockers. You can use your own code. No need to bring a lock with you.

Drop us a message on our Instagram page of via WhatsApp. You can also write an email to info@cyclostudio.be 

Yes please! We can always learn from our beloved community. Write us an email, hit us in WhatsApp or give us a rating on Google. 

Stages Flight

All our studios have bikes that run with the Stages Flight Software.
After every workout, you automatically will get an email with your performance of the day
(avg watts, highest peak, FTP results etc.)
You can login at www.stagesflight.com with your same email address & password that you have on the Cyclo Studio website.
If you can’t login, press “forgot password” and you will get a link to reset.
On the dashboard, you can find summaries of your latest workouts, your personal records and your general progression over time.
Here you can find the monthly leaderboards of stages flight cycling worldwide or in specifically in YOUR Cyclo Studio.
No worries, you are not automatically connected with the leaderboard.
 
Privacy first!
1) Click on your name at the right top corner & click settings.
2) Click “Privacy”.
3) Go to “Leaderboard” & make click “share”.
1) Click on your name at the right top corner & click settings.
2) Click “Apps”.
3) Connect to STRAVA! 
Relax, your next workout will be uploaded automatically!;)
1) Click on your name at the right top corner & click settings.
2) Click “heart rate & watts”.
3) Fill in your desired FTP & save it.
 
If you click “lock settings”, your ftp will not change even if there is an FTP test.
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